What Happens if Your Car Is Damaged During Shipping? Know Your Rights

We all want our car to be shipped safely across states or even across the country. That’s why most people rely on professional transport companies instead of driving long distances on their own. Vehicle Shipping Services in Australia make the process stress-free, but accidents or damage can still happen. So, what should you do if your car is damaged during shipping? That’s exactly why you should go through this blog.

What Kinds of Damage Can Occur During Vehicle Shipping?

Your car can face different risks on the road, so it is smart to know what might happen.

➔ Scratches and dents: Sometimes, cars rub against other vehicles or equipment during loading and unloading.

➔ Broken mirrors or lights: Though this case is rare, mishandling can cause small but noticeable external damage.

➔ Glass damage: Windscreens and windows can crack due to flying road debris.

➔ Mechanical issues: Vibration during transport can lead to battery or alignment problems.

It’s pivotal to be aware of these unexpected cases, so you stay prepared.

What Are Your Rights If Your Car Is Damaged During Transport in Australia?

You have clear rights as a customer if you use professional shipping, and you find out your car has been damaged.

➔ Right to insurance coverage: Licensed carriers must provide basic insurance for damages.

➔ Right to inspect: You can check your vehicle before and after shipping for any visible damage.

➔ Right to claim compensation: If your car is damaged, you can file a formal claim with the company.

➔ Right to fair handling: The company must respond within a set time and cannot deny your claim without proof.

When you know your rights, you can act with confidence and not feel helpless.

Essential Steps Before and After Shipping to Protect Your Claim

You should always prepare your car and protect yourself with simple but necessary steps. 

➔ Keep Proof with yourself: Take clear photos of every corner of your vehicle before handing it over, so you can have solid evidence when claiming your rights. 

➔ Review and Keep the Vehicle Condition Report: Check the condition report provided by the shipping company and keep a copy with you. It will help prove the car’s condition before shipping, which is essential if you need to file a damage claim later.

➔ Remove personal belongings: The packers and movers company does not cover insurance for the materials you store or keep inside the car, so clear the vehicle before handling it. 

➔ Check the vehicle carefully after delivery: Once your car is delivered, inspect it carefully in daylight, compare it with your earlier photos, and report any damage in writing immediately. 

These small actions will help you claim your rights smoothly and effectively.

To Wrap Up!!

Car shipping saves you time and effort, but damage can still happen if luck is not on your side. That’s why it’s crucial to understand the risks, be aware of your rights, and take essential precautions to protect both your car and your peace of mind. Trust reliable names like Agarwal Packers Movers Australia for safer transport, and always stay informed so you never feel lost in the process.


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